Good early morning, Nearly all you’ve got been asking about specific areas of our Casino Operations and King of Clubs Players’ Club card during our temporary, necessary closure. We was thinking We would personally tell everybody everything we understand at this time. Consider we’re looking forward to more details from our Governor on precisely as soon as we shall be reopening. Please stay linked to us on Facebook and/or our site. Many thanks once again for the continued words of support and help. Remain secure and safe, Matt
Q1: Can I cash down potato potato potato chips, video video gaming vouchers, pay casino markers or always check my security deposit field? A1: Yes, our Main Casino Cage continues to be available during our short-term closing: Monday through Friday, 9AM – 5PM until further notice.
Q2: let’s say my video slot money out voucher expires and I also reside away from town? A2: Our company is expanding the termination date for video slot money out vouchers for a couple of months from their present termination times, provided that the voucher termination date occurs on or before April 30, 2020. If our date that is reopening occurs in might, we are extending this termination date, aswell.
Q3: How can I have the ability to access my win/loss statements? A3: You may continue steadily to recover your win/loss statements by calling our King of Clubs Player’s Club at 1-800-227-3849 Ext. 5210 or Ext. 5211.
Q4: Are your April casino promotions and unique events cancelled? If that’s the case, will they be being rescheduled? A4: All March and April casino promotions, unique events and DCT entertainment are terminated or postponed with this short-term closing duration. As of this moment, we anticipate the Riverside turn to reopen the conclusion of April or starting of May. Extra updates regarding April promotions, occasions and activity is likely to be available via Facebook, our internet site and email where relevant.
Q5: What occurs to my King of Clubs Players’ Club Card during short-term closing? A5: Your King of Clubs Players’ Card will continue to be active along with your present tier status plus points will undoubtedly be held in your account. Points & Tier will likely not expire during our closing. We have been getting ready to announce just how tier status and renewal will stay as a result of closure that is temporary almost certainly is likely to be prorated. Extra information in the future.
Q6: What occurs to my casino and resort provides while you’re shut? Can I get brand new offers once you’re open again? A6: Any gaming offers or invitations which may have expired will never be reloaded. But, brand new provides and invites are available according to casino play ahead of our short-term closing and sent away ideally before we resume company. The actual fact our company is closed will maybe not impact your future offers based on play.
A Riverside Resort Improve COVID-19 that is concerning from Laughlin
Good morning Riverside Resort Family And Friends,
It really is with hefty heart we declare the closing of y our gorgeous resort for thirty days beginning today, March 18, 2020, at noon to comply with Governor Sisolak’s purchase.
The safety and wellbeing of you, our communities and downline have been and carry on being our greatest priority. We shall simply simply take these thirty days to profoundly sanitize every area and policy for a brand new and improved resort that is riverside.
Below is a summary of areas and divisions which is available for the visitors as an element of crucial wellbeing
- Riverside Resort RV Park
- Principal Cage, day-to-day 9AM – 5PM (function of ticket/chip redemption, marker re payments plus usage of safety deposit bins)
- U.S. Post advice Office (found within Riverside)
I wish to really thank my workers and co-workers with regards to their dedication and hard-work of these attempting times. A number one priority as a team, we pulled together to make safety and sanitation. They did a phenomenal task, and my grandfather and I also couldn’t become more proud.
I might additionally want to thank our faithful visitors who’ve been probably the most supportive even as we worked through numerous procedural updates. Your caring nature has reminded my grandfather and me personally the reason why our company is in hospitality and activity when you look at the place that is first.
Each one of you has revealed Riverside Pride and we greatly be thankful.
The Riverside Resort is likely to be available in thirty day period or Governor that is however long Sisolak. Please stick to us on Facebook to learn through to exciting updates and renovations.
Many thanks once more, and please be strong and stay safe,
Matt Laughlin, COO Riverside resort Hotel & Casino
Laughlin’s first casino and hotel.
The Riverside Resort is situated regarding the banking institutions regarding the Colorado that is beautiful River. Owned and operated by Don Laughlin and their family members, guests will see a true number of enjoyable tasks while residing at Laughlin’s family-friendly resort. Enjoy Nevada-style video gaming action and activity around the clock in a relaxed, small-town environment.